Existing agreements. The terms below are retained for agreements already accepted under the former offer; that offer is not open to new purchases through this page. View the announced Basic and Pro pricing. New-plan checkout and activation are pending. This notice does not amend an existing agreement.

Service Terms

Effective October 4, 2026

Please read before purchasing. These terms cover the one-time Lead Recovery Setup and any separately authorized ongoing Top Lead Recovery subscription provided by SHOPPED SHIPPED SAVED LLC. The mobile app is a separate product.

1. Service

The $200 founding-customer setup includes an initial review of the business’s available historical lead data, field mapping, recovery-pipeline setup, eligibility controls, one approved email-first recovery campaign, reply classification and routing, and an initial results report. After implementation, continuous monitoring and platform access are offered at the founding rate of $200 per month for the first six months, then $499 per month from month seven under a separately accepted subscription. The founding offer is limited to the first 10 approved businesses with one location, up to five field workers (including working owners and regular subcontractors), one CRM connection, and up to 1,000 initial records. Office staff do not count toward the field-worker limit. Larger businesses and expanded setup receive a separate quote. Monthly service includes allowances of 500 US SMS segments (inbound and outbound combined) and 100 AI call minutes, available only after the relevant channel is activated and the usage controls are confirmed in writing. Long or nonstandard-character texts may use multiple segments. Allowances reset each monthly billing period and do not roll over. Extra usage, MMS, international service, expanded cleanup, advertising and managed appointment-setting need separate written approval; no automatic overage billing. SMS and voice availability depend on account authorization, provider approval and completed testing. Unavailable channels are not represented as active.

For new setup agreements from October 2, 2026, initial workspace intake before monthly activation is limited to 1,000 historical records and approximately 10 MB of stored record content. This measures saved record content, not upload-file size. Larger setups require a separate written quote. Existing accepted customer agreements remain unchanged.

2. Qualification and client responsibilities

Purchase does not make every record eligible for outreach. The client must lawfully own or control the submitted business records, provide accurate source and opt-out information, maintain authority to use the selected sender identity, review and approve the audience and message, and promptly honor all opt-out or do-not-contact requests. Purchased, scraped, unlawfully obtained, or inseparable third-party lists are not accepted.

3. Payment and start of work

The setup fee is $200, paid once through Stripe. Stripe collects the required business contact, website and service-area, record-location, and policy-acceptance details with checkout. The setup checkout does not automatically begin recurring billing. Any monthly subscription at $200 for six months, then $499/month begins only after implementation and separate authorization identifying $200/month for the first six months from subscription activation and $499/month starting in month seven, renewing monthly until canceled. The discount must appear in Stripe before authorization. The offer has no six-month minimum commitment; cancel before the next renewal. Existing accepted customer agreements are not changed by this offer. Work begins after payment, qualification confirmation, review of the checkout intake, and confirmation that the records can be handled within the agreed scope. The client should not send customer records by ordinary email. Secure transfer instructions will be provided during intake.

4. Cancellation and refunds

A client may request cancellation for a full refund before we access, import, scan, analyze, or configure the client’s account data. Once any of those account-specific services begin, the $200 setup fee is nonrefundable because implementation and processing work has been performed, except where required by law. Monthly subscriptions may be canceled before the next renewal; payments for an active or partially used billing period are nonrefundable except where required by law. If we cannot provide the purchased setup because of our own technical failure, we will attempt to correct the problem or provide an appropriate refund. If we determine during intake that the project cannot be accepted before account-specific processing begins, we will cancel the setup and refund the amount paid.

5. No guaranteed results

Lead counts, response estimates, recovered values, appointments, sales, and revenue are not guaranteed. Results depend on data quality and age, lawful eligibility, deliverability, market demand, the offer, response speed, sales execution, pricing, and the client’s ability to fulfill work.

6. Data handling

We use business and customer information only to evaluate and perform the agreed service, operate necessary service providers, maintain security, comply with law, and document project outcomes. The client must minimize the data provided and exclude unnecessary sensitive information. Additional data-handling details appear in the Privacy Policy.

7. Communications and approval

No campaign is launched until the client’s authorized representative approves the sender identity, intended audience, exclusions, and message. The client remains responsible for its customer relationships, service claims, quotes, scheduling, fulfillment, and any legal or industry-specific requirements.

Customer SMS and voice setup

For new service selections, SMS is included only in Complete Service. AI voice is included in AI Receptionist and Complete Service. The separately accepted quote determines the business’s selected features, prices and allowances; existing accepted agreements are unchanged.

Selecting a plan, purchasing setup, or submitting an SMS request does not by itself verify a dedicated number, authorize recurring billing or activate a channel. Each business requires its own approved sender identity, number assignment, messaging registration, policy pages, recipient permission and operational checks. Top Lead Recovery’s own brand registration does not cover a contractor’s customer messages.

The customer-specific SMS notice supports appointments and responses to requested quotes or services. Its frequency and support instructions apply to that exact business’s program. This notice does not authorize promotional or unsolicited reactivation texts. SMS is optional and is not a condition of purchase. An affirmative request is saved for phone-holder verification; no automatic text confirmation is sent by this request form. Existing STOP, do-not-contact and reply holds remain in place.

Before a business’s SMS program is activated, its public SMS terms must accurately identify that business and state the verified message types, frequency, applicable message and data rates, STOP cancellation and HELP support behavior, carrier delivery limitations, and its privacy policy. A notice page or plan purchase is not proof that these registration and delivery requirements are complete.

8. Contact

Questions or cancellation requests may be sent to contact@topleadrecovery.com or made by phone at (978) 606-9208.